Frequently Asked Questions

Get to know Toylix

What is Toylix?

Toylix is an online home, lifestyle and everyday essentials store. We bring together useful finds, family favourites and playful discoveries to make everyday living easier, happier and more delightful.

Is Toylix just a toy shop?

No. Toys & Kids is one part of Toylix. Our wider focus includes home and kitchen essentials, home decor, storage and organisation, lifestyle and accessories, everyday essentials, and gifts and gadgets.

How can I contact Toylix?

Email support_toylix@gmail.com with your question. For a product enquiry, include the product name or a link so we know which item you mean.

Who can I contact about an order?

Please email support_toylix@gmail.com with your order number and a description of your question. Never include payment passwords, card security codes or one-time passwords in your email.

Where can I ask a question before buying?

If you need more information about a product, email support_toylix@gmail.com with the item name and the details you would like to clarify.